Privacy Policy
Last updated: October 5, 2026
At TripWiz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our service.
Information We Collect
Personal Information
- • Name and email address
- • Phone number (optional)
- • Profile information (bio, location, travel preferences)
- • Trip planning data, itineraries, group chat, polls and expenses
- • Uploaded or forwarded documents, email content, receipts, reservation details and travel codes
- • Photos and other files you choose to upload
- • Subscription status and purchase history
Automatically Collected Information
- • Device information and browser type
- • Crash reports, performance measurements and diagnostic logs associated with your account identifier
- • Device notification tokens when you enable notifications
- • IP address and approximate location
- • Device location when you grant permission to find nearby places
- • Usage data and interaction with our service
- • Cookies and similar tracking technologies (with your consent)
How We Use Your Information
- • To provide and improve our trip planning services
- • To personalize your experience and recommendations
- • To communicate with you about your trips and account
- • To analyze usage patterns and optimize our platform
- • To comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:
- • With your consent or at your direction
- • With service providers who assist in operating our platform, including hosting, authentication, maps, notifications, payments and diagnostics
- • With AI providers to generate travel plans and extract information from documents and emails you submit
- • To comply with legal requirements or protect rights
- • In connection with a business transfer or merger
Documents and Group Sharing
Forwarded documents and booking drafts are private to your account until you choose to share them with a trip. Shared trip content is available to the people you invite or otherwise give access to. Private storage does not prevent the service providers described above from processing the content to provide the service.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
Your Rights
Under GDPR and Canadian privacy laws, you have the right to:
- • Access your personal data
- • Correct inaccurate data
- • Request deletion of your account and data
- • Object to or restrict processing
- • Data portability
- • Withdraw consent at any time
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
Children's Privacy
Our service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at:
Email: hello@inov8rlabs.com
Developer: Inov8r Labs Inc.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after changes indicates acceptance of the updated policy.